Ample Storage Apex

Great staff. Always friendly, helpful & polite. Clean.

I just wanted to post a big Thank You to all of the customers who I've had the pleasure to work with at the Ample Storage Apex facility over the last 3+ years. It was truly my favorite facility to run, and I will sincerely miss the people there. I have moved to another location in Durham, so please accept my apologies for not letting anyone know in advance. I wish the new manager the best, and hope he will have as much of a great experience as i did. :)

Well managed, clean, and easy access to your stuff.

Nice clea facility a d good controlled access!!!

Best storage experience! Shannon was so very helpful! Would definitely use again if I need storage!

I've been a tenant here for about 3 months. Shannon and her staff have always addressed questions or concerns that I've had very quickly. The facility is convenient, clean, and very accessible. I've used multiple storage facilities over the years and this is one of the better ones that I've had.

This is my second time using one of their storage units and this experience has been just as wonderful as the last time! The units themselves are very clean and they offer a variety of sizes. The prices are very affordable and the location is right in the heart of Apex! I’ve never had trouble accessing my unit and moving my items in was a breeze. Shannon is very friendly and she answered any questions I had in a personable and professional manner. 10/10 would recommend!

I've been a tenant at least since 2016. I've had two different units in all this time due to an upgrade in size. Environment is temp and pest controlled where my unit is, and I know they have a form of janitorial service. When I had a complaint, management addressed it quickly and respectfully and had clear communication. The staff is respectful and professional; some are friendly. Pricing is competitive. Overall, my storage experience has been uneventful and reliable, which is exactly what I want from them! Safety isn't normally an issue. There are bands that come to play, and some people use the facilities for their business. Its never been a problem on my side, and I think its charming. I can't remember what the date and signature on the last inspection as read on the documentation in the elevator was. It's documented in plain sight, I just can't remember for this review. The elevators make me uneasy due to sound and clunky behavior. The provided industrial-strength carts are wobbly, dented, dirty and sometimes wet from rampant feral tenant abuse. You can still use them, but they were a lot nicer before. I don't think there is any trash facilities or a dumpster on site. I don't think there are bathrooms either. I recommended my brother do business with them, and he's a tenant there now, as well. I don't remember him having any complaints. I would recommend this storage facility to my friends, family, or any civilized applicant. For the applicants that management would have to inform that "its inappropriate to store wet items in the units because it causes mold", this is not a good fit for you. Please keep looking elsewhere.

I've been a tenant at least since 2016. I've had two different units in all this time due to an upgrade in size. Environment is temp and pest controlled where my unit is, and I know they have a form of janitorial service. When I had a complaint, management addressed it quickly and respectfully and had clear communication. The staff is respectful and professional; some are friendly. Pricing is competitive. Overall, my storage experience has been uneventful and reliable, which is exactly what I want from them! Safety isn't normally an issue. There are bands that come to play, and some people use the facilities for their business. Its never been a problem on my side, and I think its charming. I can't remember what the date and signature on the last inspection as read on the documentation in the elevator was. It's documented in plain sight, I just can't remember for this review. The elevators make me uneasy due to sound and clunky behavior. The provided industrial-strength carts are wobbly, dented, dirty and sometimes wet from rampant feral tenant abuse. You can still use them, but they were a lot nicer before. I don't think there is any trash facilities or a dumpster on site. I don't think there are bathrooms either. I recommended my brother do business with them, and he's a tenant there now, as well. I don't remember him having any complaints. I would recommend this storage facility to my friends, family, or any civilized applicant. For the applicants that management would have to inform that "its inappropriate to store wet items in the units because it causes mold", this is not a good fit for you. Please keep looking elsewhere.

I’ve had an absolutely fantastic experience at Ample Storage in Apex! I called in need of a storage unit pretty quickly, and Shannon was very knowledgeable and helpful and made sure that I got situated with a unit that day. I ended up needing a second unit, and Shannon made that go smoothly as well. Shannon and Calvin have always been courteous and helpful with any question that I’ve had since renting a unit. I was able to buy packing supplies there too, which was extremely convenient. They are always ready to help and be accommodating. They have always been extremely professional and greeted me with smiles, water, and hot coffee when necessary! I highly recommend them!

I started renting a space here about 6-8 months ago for my business. I was impressed at the new facility and how clean it was, well lit, properly cooled and ultimately fairly priced. I have since added 2 more units for my personal property as we are between homes at the moment. The new spaces I rented have had tenants in before and you can not tell, it still looks very clean inside. There are carts everywhere for moving easily. I have 2 units downstairs and 1 upstairs which I was nervous about, but the elevators are roomy and again there are a ton of carts. The units and hallways aren't creepy and there so far aren't any musty smells (again this place is relatively new). Shannon also made the process super easy and straight forward. It was very easy to negotiate the extra units as I needed them. I told her my needs and she kept me in the loop when a space would free up, and helped me pick which unit was better for what I was putting in them and my plan. It wasn't just a here are our prices, take it or leave it kind of arrangement. I wave when I come by and get a wave back from the staff. It's hard to believe I have need of 3 units right now, I'm partially ashamed, but I know its temporary for at least 1 of them :-D.